Digital MIAM was created by a team of experienced family mediators who saw how outdated and confusing the traditional mediation process had become - especially the Mediation Information and Assessment Meeting (MIAM).

Why We Started Digital MIAM

As practising mediators, we realised that clients were struggling to engage with the MIAM process. A large portion of the session was wasted on gathering basic situational information - information that could have been collected in advance. This made the process feel administrative rather than supportive.

We knew there had to be a better way. So, we built one.

How Digital MIAM Works

We digitised the entire MIAM workflow. Clients complete a secure, guided intake form online before their meeting. This allows mediators to spend the MIAM focusing on what truly matters - helping clients explore options and understand the issues at hand. We used the power of AI to take key information from the MIAM and match your situation to a specialist mediator with experience handling your case type (note: no personally identifying information is ever passed to the AI, it is anonymised).

• Clients get more time to talk through their concerns.

• Mediators arrive fully prepared for the session.

• Every MIAM is more focused, efficient, and effective.

Affordable and Accessible Mediation

By going fully digital, we’ve significantly reduced operational overheads. This means we can pass the savings on to our clients - making MIAMs up to 40% more affordable for everyone.

At a time when legal aid for family mediation has been reduced in the UK, we believe it’s crucial to keep mediation services accessible - especially for lower-income families who need support the most.

Bringing Innovation to Family Mediation

We are passionate advocates for the use of AI in family mediation. By integrating smart technologies, we can:

• Streamline admin and case preparation

• Improve the quality of mediation outcomes

• Make the service more affordable for all

Our vision is to make family mediation in the UK more accessible, more effective, and more human - using the best of digital innovation.

Join the Future of Mediation

If you’re facing a separation, divorce, or dispute about children or finances, start your MIAM today with Digital MIAM and experience a smarter, more supportive mediation journey.