In mediation, an independent mediator helps you communicate more effectively, identify the issues that need resolving, and explore possible options and outcomes. Crucially, the mediator does not take sides and does not decide anything for you. Unlike court, you stay in control throughout — you shape the outcome, not a judge.
Mediation is not counselling or therapy, and it is not legal advice. It is not about forcing agreement, and the mediator does not impose a decision. It is best understood as facilitated negotiation: the mediator helps, and the two of you decide.
Family mediation can cover arrangements for children, communication and co-parenting, financial matters following separation or divorce, and property and housing. Not every issue is suitable for mediation, and suitability is assessed on a case-by-case basis — which is exactly what the first meeting, the MIAM, is for.
Every situation is different, but mediation generally follows a clear path. Each person first attends a MIAM (Mediation Information and Assessment Meeting). If mediation is suitable and both agree, joint sessions are arranged. Discussions take place with the mediator's support, and any agreement is recorded in writing — for example in a Memorandum of Understanding or Parenting Plan — which can be made legally binding through the court if needed.
Mediation itself is not legally binding, but agreements reached in mediation can be formalised afterwards — for financial matters, by converting a Memorandum of Understanding into a consent order through the court.
Mediation begins with a MIAM, and that is where Digital MIAM comes in. Our online MIAMs start at £95, are held by FMC-registered mediators, and give you an honest assessment of whether mediation could work for you — with no obligation to proceed. When you are ready, you can book in minutes.
Family mediation is a way for people to discuss and resolve family-related issues with the help of a trained, neutral mediator.